Hi, I did take a picture. There's a lot of reflection in the photo, and it actually looks worse in the photo than in real life, but it should give an idea of what's going on here. It doesn't look as whitish in real life. It's definitely filmy looking, though, and is more noticeable at an angle when the area is well lit. Thanks!

Yes, they were sanding. I don't think they used Ager, but can't be 100% sure on that. So, my husband actually had spoken with a contractor yesterday regarding repairing this. And, that contractor suggested using Ager. So, I ordered a small amount. Are you saying that Ager is useless on this type of granite? Or should it be used after the tin oxide compound? On another note, we've had a bit of trouble finding someone who wants to touch someone else's screw up. Along with this guy, my husband had contacted a few other contractors. No takers. Thanks.

Thanks to both of you. I was skeptical about using Ager to correct the issue, as it seems to me that it's an enhancer and sealer, but wouldn't actually address the root condition. Hence my questions about it. I am actually surprised that it is not far from completion. That part is good. I'm looking for granite experts in my area now.

I am finding it very hard to find a granite pro in my area to take this on. However, my husband and I are open to taking the DIY approach, as we've done with some other projects. I expect that this sort of thing will take a decent amount of time and work, and that a variable speed buffing tool would be a much better approach than strictly by hand. Tin oxide is also hard to find locally, but I can find online. I am curious how the Granquartz product mentioned in the post from I.Q. Granite & Flooring differs from tin oxide. Thanks!

You can do this your self with some additional tips but your better to price every thing first because it may get more expensive than hiring a pro. You need tenoxide, black colouring to mix in because your stone is dark and the white tenoxide will fill every pit and micro crack imaginable which can't be removed. You need a variable speed grinder, a felt buffer. They don't usually come on a backup so you will need to buy a back up to glue it on. That should do it aside from old blankets or towels to contain the huge mess buffing makes.

I've got to disagree with granite guru. This isn't a DIY project.