Hi there, Please shoot us a message through help.houzz.com and our marketplace team can help you with the specifics on your account. Thanks!

I have sent support.houzz numerous messages and no one has gotten back to me. It has been 2 weeks.

I am having the same issue

We've been waiting over 30 days to be approved. Why does it take so long? What can we do to expedite this process? Thank you for your assistance with this issue.

It has been 10 days for us and we are also having this same issue..

I have listed 40 products since June 2018, now three months past, they are still in pending. Very disappointed with selling experience on Houzz.

It has been months and our products are still pending. We have no idea why and is there anyone to speak to about this? We have emailed and not gotten any response at all. Very disappointed with the selling experience on Houzz also.

They verify your listings only by manually. I think that's the reason why the work they are doing not fast.

Hello Friends, can anyone guide me how to activate products on houzz, i have uploaded multiple products but those are not coming on the main website, i have tried to search with SKU, Name but not coming in search. Please help me to understand the process of activating products to be available for customers

Hi there, Please shoot us a message through help.houzz.com and we can make sure you are put in touch with the right people to help you with this. Thanks!

@ Emily H Cannot find a path to sent a message with houzz regarding listing pending issue.

Hi there, Try this link under Vendor and Seller Support: https://help.houzz.com/s/vendor-or-seller-support?language=en_US

I have products that are on HOLD. This is been like this for over a year and some go back to almost 2 years. I've e-mailed the Houzz team and they told me there is no timeline of when they can approve the items. Is anyone else facing the same issue?

Houzz is horrible at customer service for SELLERS. You still can't "go on vacation" with a simple button push ... you have to download a CSV of all your items, change your lead time on all items, then upload the CSV again.

And yes, I have products in Pending status for almost a year.

Geez.

Seller beware.

I noticed that the status of my product listing that I recently created is still showing as "pending." Could you please advise on how I can expedite the process to make it active?