brooklyn11236

Porcelain tile coming loose from cement floor

brooklyn11236
8 years ago

I recently did a total renovation in an apartment in a high rise building. I used very high end materials and a well-known contractor with a good reputation. There was a tile floor which he removed and installed a larger Porcelanosa tile. Now some of the tiles developed a "hollow" sound and the grout is cracking out. The whole tile isn't loose, but only in spots. What do I do? Can this be fixed? Will the tile eventually break? Apparently either the bond was broken or the tile was not installed correctly. Whose responsibility is this?

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