- Penguin Basements, ltd.Family ownedVaughan's Leading Basement Remodeling Professionals
So here is our experience working with Penguin, and you can judge things on you own. Hired the team for the ki...
– Danny WuRead More26 projects in the Kleinburg areaSponsored - WallRemover3 Hires on HouzzLocally owned
Wall Remover exceeded our expectations. They were quick in their response and ensured the job was done up to c...
– Ruth LuckhooRead MoreRichmond Hill, Ontario L4C9T3, Canada - Montdor Interiors - Shaila Gottlieb2 Hires on HouzzBest of Houzz winnerGTA High End Design and Renovation Services Best of Houzz 2015 - 2022!
I have just finished an initial meeting with Shaila and am so impressed with her expertise and ease of persona...
– Bernice RoyceRead More49 projects in the Kleinburg areaSponsored - Intrinsic Designs + Build GroupAvailable NowOffers Custom Work
The media wall unit she designed is a focal point in the living room. All the customer cabinetry in the study...
– MaggieRead More3-18 Fred Varley Drive, Markham, Ontario L3R 1S4, Canada - Rose Gold Homes & DesignBest of Houzz winnerVaughan's Award Winning & Highly Rated Design-Build Firm
Over the past 10 years or so working within the Interior Design industry, we have never come across a company...
– Jena NasserRead More10 projects in the Kleinburg areaSponsored - ADM Design Inc.Evening consultations
Andrea and her team deliver their best on every project I have seen them do. They did a great job of listening...
– HU-546258330Read More505 Queen St, Newmarket, Ontario L3Y 2H3, Canada - Adams Home Improvement Solutions20 years in businessOrangeville's Service Oriented Home Remodeling Company
Very professional. Easy to work with and very accommodating. Job was done well and on time with the agreed upo...
– Oleg IvanovRead More4 projects in the Kleinburg areaSponsored - Rawson Design Build & RenovateBest of Houzz winner
The best designer and general manager/contractor of a construction site I've ever seen. Hire her and you canno...
– Rajeev SharmaRead MoreToronto, Ontario M4G 3e1, Canada - FOHR DESIGN STUDIO INC.Houzz Pro CertifiedBest of Houzz winner
What a pleasure to work with Rania. She is a fabulous designer and takes time to understand who she is working...
– ejcooperRead MoreToronto, Ontario M6P 1P4, Canada - BRIKS Design-Build GroupBest of Houzz winner
From conception to completion, BRIKS Design-Build Group made our renovation project an enjoyable experience. T...
– Jason DenommeRead MoreSuite 1901, 5000 Yonge Steet, Toronto, Ontario M2N 7E9, Canada - Bridgemont Properties Inc.
Bridgemont is always thinking about functionality and design and exceeded our expectations of what the overall...
– Sara HinesRead More1 Wiltshire Avenue, Suite 107, Toronto, Ontario M6N2V7, Canada - W.C. Meek Design and Construction Ltd.
Award winning firm established in 2000, W.C. Meek Design and Construction Ltd. has a proven track record of except...
Read moreToronto, Ontario M1L 4J7, Canada - Roundabout Studio Inc.Available Now
My wife and I really enjoyed working with Roundabout Studio. We not only found the owners and staff to be ver...
– David JonasRead More1114 Dundas St., Toronto, Ontario M4M 1S1, Canada - Eurodale Developments Inc
Eurodale Design + Build is proud to be a full-service builder. From the time the idea of a project comes to your m...
Read more1189 Lawrence Ave W, Suite 7, Toronto, Ontario M6A 1E2, Canada - Ever After Custom HomesBest of Houzz winner
Kenneth Homes have been doing work for us for the last 6+ years on many project. The reason why we keep going...
– Marc TanguayRead MoreBurlington, Ontario L7L 5Y6, Canada - Peacock & OwlAvailable NowBest of Houzz winner
I hired Peacock & Owl to renovate and decorate my home. Wow! I am so happy with the outcome and Carol Ann...
– HU-926682063Read MoreAurora, Ontario L4G 6H8, Canada - COZY CASA HOMES™ Crafting Cozy Spaces™7 Hires on HouzzBest of Houzz winner
It was a wonderful experience working with Billy and Cozy Casa Homes. We hired him right from design to build...
– PauravRead MoreBrampton, Ontario L7A 0N3, Canada - Fuzion Designs1 Hire on HouzzBest of Houzz winner
Minesh was extremely helpful generating ideas and designs for our main floor renovation. He was professional,...
– Aaron StrateRead More1300 Britannia Road East, 201, Mississauga, Ontario L4W 1C8, Canada - Sunnylea Homes
Sunnylea Homes is a family-owned renovation contractor. With 35 years of experience, we have been serving our clie...
Read moreToronto, Ontario M6B 4J3, Canada
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1,698 Professionals
Penguin Basements, ltd.
Home Builders & Construction Companies in Kleinburg.
“Overall, we were very happy with Penguin and the finished product was of high-quality. Claudio, our finishing supervisor should get an 11/10. He showed incredible professionalism, skill, and commitment to making the customer happy. He ensured all the issues we faced were rectified. He was so personable, responsive to our needs, and genuinely knew his stuff. If Penguin has any concept of what is good for their company, they will make sure he never leaves and promote him right to the top. People who were also particularly helpful and clearly put the customer first include Robert, Joe and Angelo. They all played their part in trying to make the process as smooth as possible.
Along the way, our primary frustrations were of the poor communication. We often had no concept of which trade was coming and trades sometimes did not know how to access the lockbox. The Calendar was not updated beyond the first day. Probably the biggest frustration was the lack of presence or availability of our assigned site super, Walter. Severe floating floor and issues with sanding of the walls could’ve all been detected along the way. Instead, they had to be dealt with at the end of our project and only thanks to Claudio were they addressed in a thorough manner. After these issues, I do think Penguin would benefit from having a customer care service or quality assurance department which the customer could reach out to throughout the duration of the project. In our case, we often did not know who to communicate with for a given issue and ended up calling multiple people at one go. Needless to say, this took time and added stress and for the premium that you are paying, this should not happen.
My advice to any future customers would be to make sure you know exactly what you want done ahead of time and have a very concise plan. Things move very quickly and there is very little margin of error to fix things. As a result, I think it is imperative for homeowners to be involved in every step of the project to make sure any mistakes can be fixed right away.
Despite some of our minor frustrations, clear positives were there adhererence to a promised timeline, the very professional trades, scheduling flexibility with the start date depending on our schedule, the high quality of finishings, and again, the amazing Claudio. His help at the end of the project almost made us forget our frustrations during the project. He truly is a star and his commitment to customer satisfaction went above and beyond what we had expected.
Overall, we are so pleased with our basement and are already thoroughly enjoying it. We would highly recommend Penguin (as long as Claudio’s part of the package), and would not hesitate to use them again.”
WallRemover
Home Builders & Construction Companies in Kleinburg.
“We planned a major renovation of our house, requiring removal of many of the main floor structural walls. I met with multiple contractors but ultimately chose Matt and his team, due to their extensive experience and competitive quote. Boy am I glad I did! Matt and his team were professional, on time, and worked within our budget. We changed our minds on a few things as the project went along and Matt quickly adapted to make things work for us. Matt went above and beyond to ensure we were happy with the final product. Ie There was a post too close to my open-concept kitchen and I asked Matt to move it. Moving it was very difficult as it required creating a new footing in a very tight basement but Matt and his team delivered. I'm very happy with our experience and highly recommend Matt and his team!”
Montdor Interiors - Shaila Gottlieb
Home Builders & Construction Companies in Kleinburg.
“Shaila is a true professional and was a pleasure to work with. She helped us from staging our house to sell (which sold in 2 days) to renovating, designing and decorating our new place. Shaila is extremely creative and an "out of the box thinker." She has a real attention for detail and will go the extra mile to make sure you are happy with the end result. I will continue to use Shaila on all my future jobs.”
Intrinsic Designs + Build Group
Home Builders & Construction Companies in Kleinburg.
“Beautiful results done within my budget. Achieved clean, modern contemporary look that I was hoping for throughout my house. Would definitely recommend their services.”
Rose Gold Homes & Design
Home Builders & Construction Companies in Kleinburg.
“Rose Gold homes is a great customer of ours and we have completed several successful renovations. Their attention to detail, customer service and quality workmanship sets them apart!
I would highly recommend Rose Gold to anyone. To many more successful projects together!”
ADM Design Inc.
Home Builders & Construction Companies in Kleinburg.
“Hi. I am a realestate agent & love selling beautiful homes. Andrea - the owner of ADM just re-modeled a listing of mine - I am telling you it went from dated to fabulous in a couple of weeks! She & her team did a wonderful job & are so easy to deal with. I have had the house on the market 1 day & already have a very interested buyer & several showings booked. The house was on the market for 6 months with another realestate company & they got no offers. Andrea also re-did the kitchen & living room of a friend of mine & it too went from 1950's drab to fab - my friend is now contracting to do the rest of the house. Another friend of mine has had her redo the whole upstairs and loves it. I also recently visited a home Andrea did for the annual Pickering College Xmas tour - I was really impressed - she did a make-over of the whole house & it showed marvelously! And she also recently showed me a huge house she has been doing over the years as the owners change with the times & this house was unbelievable - the crown mouldings, the kitchen, the hand-painted murals - all very impressive. I also sold Andrea a beautiful Frank Lloyd Wright style home that was a bank repo & in agonizing condition - you should see what she's done for this home. I can't recommend her enough - if you need anything done - ADM is your team. Call me if you need any more info - Marla Lewis - www.lewisandlewis.ca”
Adams Home Improvement Solutions
Home Builders & Construction Companies in Kleinburg.
“Adams Home Improvement Solutions provided honest and reliable work for our home. Our project was finalized and started within a short window, and while we ran a little longer than originally expected, some of the delay was due to decision-making or having materials available.
The work crew was great, always on time, and nothing was ever a problem to ask; they were a pleasure to have work on our home.
The quality of work was to a good standard, and I have no hesitation in recommending Adam's Home Improvement Solutions.”
Rawson Design Build & Renovate
Home Builders & Construction Companies in Kleinburg.
“The best designer and general manager/contractor of a construction site I've ever seen. Hire her and you cannot go wrong. She has great trades, great taste and hustles to get your job done. She completed a total gut of my 1250 square foot condo and a complete gut of a 2400 square foot house and they turned out spectacular.”
FOHR DESIGN STUDIO INC.
Home Builders & Construction Companies in Kleinburg.
“Our family has used Heather and team for 2 projects. The first a bathroom reno and the second a main floor and kitchen reno. I was so pleased with the guidance, design work and support through delivery that I actively recommend Heather and the fohr team to both friends and family. We had never worked with a design team before, and now I wouldn't take on a project without checking in with Heather and team first. Looking forward to the next one!”
BRIKS Design-Build Group
Home Builders & Construction Companies in Kleinburg.
“POSCHE. Design & Build did a great job remodelling my kitchen. They were able to work well with the constraints of my space. They brought some great-looking samples for me to choose from and made excellent choices on elements that I deferred to their designer at One X One Designer, Hilda Mohseni. They showed dedication to delivering a quality-looking kitchen, redoing the cabinet rope lighting on their own accord when they thought they could do better. The POSCHE. team showed tremendous pride in their work, and superb skills in levelling out a bowed floor to even all the lower cabinets. Just a phenomenal team to work with. Highly recommend POSCHE. Design & Build.”
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