CWP Cabinetry

I have been purchasing from CWP for almost nine years and have absolutely loved their product and the service that they delivered to me. Unfortunately CWP has closed its doors permanently as of mid January 2019. CWP will be missed by me and my customers.

We hired this company in May as it was deemed high end. This came at a HIGH end cost (>$200,000)and HIGH END lead time. I read reviews about problems with the paint job but was reassured by second parties - that this "had never happened" and that they "keep your paint color in stock for a couple years just in case. It is now October and I still don't have a functional kitchen. On arrival one cabinet was built incorrectly and half the doors and drawer fronts were missing as they didn't make it through transport or didn't "pass inspection". The missining parts were reordered however given this is a HIGH end company this took weeks. On arrival the parts are a completely DIFFERENT color. (Mind you I didn't pick anything custom - I picked from their regular color palet). This is also weeks apart not like these cabinets have been her for years and faded ... I am now left with the option to cross my fingers that if we reorder they will maybe get it right in another FEW WEEKS or have someone PAINT OVER these parts!? How can a HIGH END company have such bad packaging of their product so that half the parts don't make it and such a terrible paint job that they can't even replace what they broke in the same color.... I would have expected a higher end service and that they would have tried to remediate with a quick turn around or even an apology .... but no. The cabinets that are here are nice hence the two stars.

Disastrous is the best word that describes our experience with this company. Please think twice before ordering cabinets from this company as you would regret it. We ordered our cabinets in early May and still do not have all our cabinets in late August. First, two out of 10 cabinets did not match our order and CWP is supposed to replace them. Second, the quality of the paint is really sloppy. There are paints inside cabinets because of over-spraying, fingerprints on the finished door, and an overall poor paint job. The company has been mute about how they will address the issues.

I'm a professional Kitchen and Bath designer. I've worked with many cabinet companies over the years, and CWP is the best of the bunch. I've been offering them to my clients for about two years, now. As a designer, their product offers me tremendous flexibility for meet my clients needs and create a beautiful design. As a salesperson, I know that their products are of the highest quality, so I don't have to dread angry phone calls and disappointment from my clients, or their contractors. I was moved to write this review because this morning the lead carpenter on one of my projects called just to tell me that these are the sturdiest, best cabinets he's ever installed. This is the third time a contractor or installer has told me this about CWP cabinets!

Great products! great service! great pricing! Cabinets are made excellent! I have been working with this company for many months now.