Sager Family Homes

This was a great company till they brought in the new group of people they have. Working with the old superintendents was great but then they all disappeared and this new group of employees came in and started firing us subcontractors so they could bring in their own. They fired a disabled vet and had zero remorse about it. This company was great but now they only care about profit, not about how they obtain it.

I want to thank everyone at Sager homes for building a beautiful quality home for my clients. I have been a Real Estate Broker for over 30 years and have many new homes. Sager Homes went above and beyond, they worked hard making sure my clients got the house of their dreams. They truly are a "class act" Mark & Anna were wonderful to work with. I highly recommend this builder to all who desire quality at affordable pricing.

My family chose Sager Family Homes for the price, location and layout of the home. The price compared to others of the same style is very affordable. The location is wonderful, and the layout of the home is perfect for what we are looking for at this point in our lives. At the beginning the communication was not very good. Once the contract was signed however it improved. And as soon as you are in their system I would say the communication was very prompt (for the most part.) We had to ask a lot of questions back and forth and I would say replies were in a timely manner, except replies concerning the contract. The contract states 3 days but sometimes in was longer than that to hear back from them. UPGRADES…you better know what you want because it was difficult to get any answers on upgrade questions (prices.) We went with the minimum we could think of because we were told something to the effect that it costs money to get quotes on upgrades. There was not list for the price of upgrades of common items like Master Bathroom options for a company that has been in business for 30 years. It was made clear that if you want to spend $30K on upgrades you can but they did not give out information and let you decide where you want to spend your money. Meaning if you want to spend $10K on upgrades they may not give you $30K worth of upgrades to choose where you would want to best spend your money. And yes…we were picky customers who wanted to explore a lot of options. So if this isn’t you then you will be fine. I would say however, that the upgrades we did get were pretty reasonably priced. We weren’t very happy with how long it took (almost 2 months) to get the appointment to choose colors and everything for the interior, nor was it ever explained why the original contract said the house would be ready by mid September but was not ready until the end of November. Also not everything was done that was discussed at the meeting so make sure you take good notes and follow up on their system if you don’t see it right away. When we questioned it I was given a generic answer that made it seem that of course it was my fault the notes were not passed on and that the question I was asking is not something the customer gets to decide. Although they have model homes in their Sumner location like that and it was said at the meeting that they could do what I was asking about. Lastly know exactly what you want going into the deal so you will have a better chance at negotiating any “small changes” that they cover themselves by in the contract. I think if you start from the beginning they would be willing to work with you if they can but if they do something already your options are very limited. If you have a great broker (which we did) the process was pretty simple and helps buffer your frustrations of all the situations that may arise. Some of their workers have better customer service skills then others I’ll just say that. The whole process with Sager Family Homes was almost 6 months of your lives…it was up and down…most of our frustrations came from an expectation that you can get the house how you want if it is being built from the ground up (within reason of course.) So walk in with pictures of what you like from the very beginning and like I said I am sure they would be willing to bring up any “small changes” that do not meet your expectations. Bottom line is the reviews I have read seem accurate. Some of the people there are very nice, and took time out of their days to meet us on a few occasions, which I’m sure they didn’t have to. Lastly, the house is beautiful. It would be nice if they came with blinds for the windows but I’m sure that was an upgrade option. They were very detailed in the final walk through and offered a lot of helpful tips and their willingness to help any time, they also schedule follow up appointments to make sure everything is good which I thought was amazing.

We just bought a home from Sager Family homes and we are extremely happy with the whole process! Our house is beautiful, well built, and the communication was great throughout the process. The landscaping is beautiful and well designed and looks great in the neighborhood. We couldn't be happier. We are thankful to have found them!!

I bought a brand new house in October of 2015 from Sager Family Homes and highly recommend not only their product but their service after purchase to everyone! I am a single woman purchasing my first home by myself and Sager Family Homes made the process seamless for me from start to finish. Not only did they follow through with everything they promised but they went above and beyond showing me how to work every little thing, the in's and out's of the house and why they did the things they did at my final walk through before I took possession. After my purchase a few things came up that I needed help with and they stepped up and helped me without hesitation, which as you know doesn't happen when buying a home from "just another seller." I would buy a home from Sager Family Homes again and again. Their quality is superior to most builders and their small family business feel brings peace of mind after the sale has closed knowing they are there to help if anything goes wrong or you just need a friendly reminder/explanation. 5 Stars to Sager Family Homes!!!!

We are newly married and both first time home buyers. All I can say is that we are very fortunate, on so many levels, to have purchased a Sager Family Home. We were able to pick out a lot of items for the house. The upgrades were priced fairly and done to our satisfaction. I cannot express how amazingly well built these homes are. We had our own house inspection done and even he was very impressed with the craftsmanship, quality and materials used, unlike the typical new construction. The day we did our walk thru, not only did Mark arrive, but Mr. Bill Sager Sr. did as well. The information they shared with us was so informative, behind the scenes things they do and the reasons for it. The following day, we had our personal inspection done. To open the house for us, was not only Mr. Sager Sr. again but he had his son, Mr. Bill Sager Jr., who is now running operations. We are so very impressed with the pride the Sager Family takes in each one of their homes. We emailed the warranty department last night and received a phone call first thing this morning with an answer. This family owned and operated company has strong Christian values, which shows in every single area of my dealings with all of them. It would behoove any potential home buyer to strongly look into purchasing a Sager Home. Thank you Sager Family for everything! We look forward to all the wonderful memories we will make in our beautiful new home! ~Kevin & LaDonna Stubblefield~

My husband and I are extremely happy with the purchase of our new home. The Sager Family team has been a pleasure to work with to say the very least, they have made our dreams come true and we look forward to our future in our new Sager Family home!

We had a great experience with Sager Family Homes. Quality is amazing and the staff is very easy to work with. We had a lot of questions and they answered all of them quickly and thoroughly. The products they use are beautiful and high quality. I love our new home and would recommend them to anyone!!

Horrible construction. Doesn't honor warranty and doesn't respond very well to request. Everything is normally not a warranty item. Beware!

Family is at the center of it all. They put their name on these homes because they want people to know they built it with care. From the father Bill Sr who started this company 30 years ago, his son running daily operations, his daughter coordinating the clients and helping make their selections a breeze to mom help buyers decide that this is the house they call home this a team and family effort that everyone will enjoy.

I recently had my home built by them. Good quality construction. Very nice and down to earth people. Very satisfied.

Sager Family Homes typically builds single-family developments. They allowed me to design my home to fit the pie-shaped lot. Their standard, quality homes include such amenities as rounded corners, wood floors, trey kitchen ceiling, fireplace, marble kitchen counters, and pantry with auto light. I'm a first-time home buyer and work long hours. They arranged for three sessions to select my colors, upgrades, and decor choices. I spent months searching ideas on Houzz so I knew what I wanted when the time came to choose. They offered suggestions when solicited. I spoke with one buyer that purchased his second home from them. That speaks volumes! I am in the process of walk-through corrections. The sub-contractors took their shoes off at the door, were patient while I pointed to imperfections, and fixed them to my satisfaction. There are still blue tape markings in my photos for the painter to complete. (I hope if my builder wins that you'd allow me to upgrade the photos, or maybe you take some yourselves to showcase the winner? I'm very pleased with the professionalism, patience as I asked many questions during the building process, and completion to my satisfaction! I would recommend this company to my family and friends.