Boatright Hardwood Floors

Took deposit and ran. Wouldn't answer any phone calls. Had to take to court to get my money back. Don't do biz with this company.

We just moved to Austin, Steiner ranch and had the most horrible unprofessional experience with Boatright Hardwood Floors! They took the contract to install hardwood in our house which started in April and continued to stretch it. On Friday, September 2, I was promised by the owner Sam Boatright over the phone that they would be back the following week on Tuesday (after Labor day) to continue work and finish sanding that week downstairs. They never turned up nor did we hear from them. We had to call them yesterday and they turned up for 3 hours. This morning while they were sanding the living area, one of the employee told me that they were instructed that if any one was in the way that they should walkout by the owner of the company. The painters turned up and I immediately told them to clear the area that they had their things, as asked by the floor guys which was in a nook away from where the floor work was going on. The flooring guys decided to quit since they were instructed by the owner even though the painters was not anywhere in their vicinity. They took the money for the job that they barely started, and walked out of the job. I have never come across such unprofessional and dishonorable behavior in all my dealings as this is not my first home renovation. Be very wary of this company BOATRIGHT HARDWOOD FOORS!

I did not know what to do with the worn 1970s parquet floors that covered all of our living areas and kitchen. Corey, Sam and their team transformed them into a beautiful, dark rich flooring that updated our whole house. Their workers were timely efficient, professional and are meticulous in their work product. Boatright knows floors. Well worth the price and time. Julie Kocurek Austin, TX

Boatright Hardwood Floors installed over 2,000 square feet of oak flooring in our new home. Our new slab had issues and Boatright was able to come in with skill and product to correct the leveling issues before the oak flooring installation could begin. From the sub floor to the oak and from staining to the final finish, the process was smooth. Everyone we came in contact with, showroom to job site and many phone calls in between, were professional and very knowledgeable but most of all truly cared about the job being done in our home. We absolutely love our floors!

I have worked with Boatright Hardwood Floors on many hardwood floor installations over the past 25 years. They provide beautiful, quality hardwood flooring at reasonable prices. They are professional and easy to work with. I would recommend their team on any project requiring hardwood flooring. They are always an asset to the projects they do for us.

I've been a customer of Boatright Hardwood Floors for several years, and ALWAYS find their folks to be professional, courteous, and attentive. Whether talking to their on-site craftsmen or their office personnel, I was treated with respect, and they honored my time as well. Great service, great personnel, with prices in all budget ranges. They took the time to answer my questions about many of their products and were uniformly pleasant and accommodating. Best of all, they stayed under my stated budget and finished a perfect job on time! I highly recommend them!

Sam Boatright and his crew were very professional, courteous, and punctual. Sam described the job clearly and gave us a fair quote. Excellent work with a personal touch. The best flooring company in town!

Boatright floors completely refinished the hardwood floors in our home (approximately 1200 sq. feet). The wood was sanded down to bare wood, re-stained, and coated with polyurethane (from our original waxed finish). The floors are beautiful, the workmen were professional and we had not one problem during the whole process. About two years after that work we decided to build a 12'x12' addition on to our dining room. Sam assured me that they could join the new wood floor to the old with no problem. He was exactly right. The new addition floor looks great, blends perfectly with the old and without a magnifying glass, no one could tell that the flooring was not all installed all at the same time. I'd use Boatright floors again in a minute!

Recently, we replaced the carpeted areas in our home with hardwood flooring. Several years ago, Boatright Flooring had installed wood floors in our dining room. So naturally I thought of them first when planning the new project. What a great decision! The project took about 10 days to complete. The installers were prompt and professional, and the floors are beautiful! We have gotten so many compliments on the " new look" of our home.

My interior design firm has worked with Boatright Hardwood Floors for over twenty years. They are professional, courteous, honest and conscientious. Their floors are beautiful, and in the many years we have known and worked with them, they have always met our clients' needs. We highly recommend Boatright Hardwood Floors.

Boatright did my stairs and entrance. They did an amazing job, worked hard, very considerate and cleaned up every day before they left. They are very experienced and trust worthy. They will be my only call in the future.

I have been a loyal customer of Boatright Hardwood floors for years because they never disappoint. Their work is architect and designer quality, consistent and flawless. Their prices are in line with the exceptional quality they deliver. Boatright's extensive knowledge and expert installation is matched only by the enormous selection of fine woods in their showroom. They are unfailingly courteous and professional. Two examples of Boatright's excellent service come to mind: In the store not long ago, Sam Boatright listened to what I need and gave me a great tutorial on the appropriate species of wood to choose for my needs (durable, tough, gorgeous). I asked about stain and he told me it will be whatever I want. He explained that they lay the wood and apply samples of stain until I approve. This how custom service should work! The price is completely in line with what I expected. They'll be doing my new building, now under construction! A few years ago I called for a refinish job at a client's house. Sam Boatright came to look at the job. The floors were really dirty, had some stained and worn places, were a little rough. Sam said, "We shouldn't sand or varnish these floors, this is reclaimed antique pine. We clean and polish, get the dirt off and some of the stains out, retain the texture and patina." That's what they did and the floor gleamed like new old pine. Other flooring companies might not have thought to ask if I really wanted a sand and refinish job. I've sent my friends and clients to Boatright for years and they have thanked me every time. As a Realtor, I see many beautiful floors. I always comment and frequently hear, "This is Boatright, they really are the best."