Fry Homes

Your review disappoints us. Fry Homes takes pride in providing excellent service to our customers and couldn't disagree more with your assessment. Fry Homes tries to go above and beyone for every one of our clients to deliver the home our clients envision.
We went above and beyond for you in building your home and were met with difficulty all along the way. The materials installed in the home are materials that you selected, approved, and were more than happy with at the time. We agree the process could have gone smoother for your build, if you would have utilized any of our designers in various showrooms, as opposed to selecting everything online and remotely. We would have been happy to work more closely with you in order to deliver the best home, matching exactly what you envisioned. We tried at every step to accomplish your goals and made multiple changes for you at no cost to deilver this for you, including items after closing which we were found not at fault but took care of regardless. We wish you had realized this is a townhome in Madisonville and not your custom built home over $3 Million+ in Vail, Colorado to which you are accustomed. This project did reach LEED Silver recquirements to achieve and hit the tax abatment for the project. For this to happen, all of the material had to pass these inspections through the LEED consultant and meet specific requirements. We have an abundance of very satisfied prior clients who can attest to the level of service, attention to detail, craftsmanship, thoughtfulness, and overall quality we deliver when customers act as a partner rather than an opposing force threatening lawsuit after lawsuit. While we have learned (and will continue to learn) that we can't make everyone happy, we will never stop trying!