Studio1 Kitchen Design Inc

The whole design process from designing to the finished product was smooth and seamless, your skills and modern design ideas was well executed in your beautiful renderings of each individual room that needed cabinetry. Every cabinet installed was made to the highest standards we have come to know and see throughout Studio 1 Kitchens.

This company, the owner, Kulwinder, specifically, has the most dreadful and atrocious customer service. Excuse, after excuse, after excuse. I have an abundance of screenshots with different excuses as to why their unfinished work can not be completed. Not only do I have to chase her down to set, confirm and reiterate appointments but as soon as I confirm a date, I receive a new excuse as to why the work can not be done. This company started working on my client's kitchen back in December of 2015 , they left the job undone (some cabinet doors and all handles missing), my client showed me several messages exchanged between him and Kulwinder, mainly him chasing her down trying to shedule an appointment to finish the work, and among many messages with no response from Kulwinder, there were plenty of excuses such as "My worker is sick" "They went to the wrong address" (this after my client had to contact her several times after no one showed up for the scheduled appointment. "My worker had a family emergency." And so on. I called Kulwinder on Friday, July 15 ( 7 months after the work started) to let her know that my client has an open house on August 15 and needs the work completed. After immediately getting defensive and stating "I thought Daniel was out of town, that's why I didn't get in touch with him" she agreed to send someone out on Saturday, August 6. Only to message me the day before stating "I was going to text you, I need to change it to Wednesday, August 10, the only reason being that my partner that's coming out had to leave out of town yesterday due to a family emergency." I accommodated the appointment change. I messaged Kulwinder to confirm and I get this reply back "Hi, my partner's flight got delayed and he is trying to get on another flight. I may have to postpone to Thursday. I'm not sure." After responding that we can't accommodate any further changes. She responded with "He can probably do end of day, will keep you posted" when I clearly stated previously that we are only available until 3. This company is utterly disorganized, the owner's communication and customer service skills are more than lacking and I would never recommend this company to anyone. My client's kitchen is undone and now he has to spend extra time and money and look for another company to finish the work! Update: After another 4 broken promises of ludicrous excuses, my kitchen is still not finished. I have involved the police and the news. They also have one of my cabinets and they refuse to return it (they make excuses as to why we can’t go pick it up, change the time on us or, as always, come up with an excuse as to why someone can not return this to us). There has been a total of screenshot captured excuses as to why every appointment booked needs to be cancelled. 16 broken promises!

Would never recommend them. 8 week delivery date has turned into the 5th month and is still not completed! Owner overpromised and under-delivered, has terrible communication (once she got my business) that caused frustration, and is better at placing blame than accepting responsibility. Do not make the same mistake we made.

Designs provided by Studio 1 Kitchen were thoughtful and generous. Cabinets were delivered on time and exactly as ordered. The product is of high quality and the workmanship was outstanding. I would recommend this company to all my friends and family. Thank you!

I am a panel and material distributor and have worked on various projects with Studio 1 over the past year. They are always looking for the latest in materials and design and pay very close attention to detail. A pleasure to work with.

We manufacture doors for Studio1 Kitchens, they always use good quality lumber and spares. Quality and Work on Time that's their specialty, they use latest technology for installation of new kitchens and renovate old one. They have huge selections of designs. Moreover personally they work with passion.