Erin Paige Pitts Interiors

“Oh, she didn’t try." That’s what our realtor said when she saw our condo. I don’t know whether Erin Paige Pitts didn’t try or didn’t succeed in creating the colorful, family-friendly design we asked for, but I can’t recommend her work. I don’t feel that our tastes or family’s needs were part of the calculus (she told us to donate ALL our furniture to Habitat for Humanity). She rushed us through the design process, told us some of our choices were unsophisticated, and didn’t problem-solve to get us to a good place. In our work w/ Erin, we rarely felt heard or respected; we often felt criticized and belittled. Some of the finishings and furnishings Erin suggested don’t work for our condo. 4 light fixtures wouldn’t work w/ our ceiling heights, 2 couches wouldn’t fit through the doorways or halls, the kitchen table was too big, and all the finishing choices (tile, carpets, countertops) were over our budget by between 50% and 350%. When selections didn’t work, we looked for substitutions ourselves. The purchase list Erin sent was full of errors in costs, counts, and sizes. Erin ordered twice the amount of needed wallpaper for one room, 50% more curtain fabric for another, side and coffee tables in different finishes, and one wallpaper w/ a pattern too small for the room. Many of the things she ordered don’t work w/ the colors and styles of existing cabinets and tile. We purchased items that are more expensive than we need (e.g., our dining chairs cost $12,000 and our bedspread and pillows cost $4500). Our contract w/ Erin put all the risk on us. We paid $30,000 for a design concept w/ no reference to customer satisfaction. If we didn’t like the ideas, Erin got the full fee. She could bill us for her attorney costs if we contested. There were many additional charges--a 20% mark-up on materials, a 15% fee on orders from other providers, high storage fees, and $175 hourly rate for her work after the initial concept. We regret signing a contract with Erin Paige Pitts.

Erin is a wonderfully talented interior designer. As an architect, I have collaborated with her on several Residential projects that turned out amazing. Erin has a great architectural sensibility setting her apart from many interior designers. While she loves the coastal style, she excels in all levels of design from coastal casual to edgy modern. Her designs are soothing, textural, clean and uncluttered. We worked so well together we became great friends. The ultimate flattery is when she asked me to participate in the design of her personal Florida getaway home! That is an honor. I would highly recommend Erin for your projects!

Simply fantastic. Prompt responses. All selections were prior to timeframe needed. Any alterations were handled expeditiously. Erin is very talented and has the ability to think outside the box. Her designs do not have a signature, every project has it's unique appearance specifically for the area or the project. I thoroughly enjoy her precision and expertise. A true professional in the business. We look forward to working with her and would highly recommend her to anyone for any project.

Erin designed almost all of the house, living room, dining room, kitchen, screened porch, entry foyer, master bedroom and office. She incorporated some of our existing pieces with new purchases. She designed built-ins for the living room and office as well as mill work in the foyer upstairs hallway and master bedroom. Also did window treatments through out the house. We are extremely pleased with the finished product and get many compliments from our guests.

Erin did a marvelous job helping us with interior paint colors, draperies and master bedroom furniture for our Gibson Island home. Since that time, I have recommended her to family, friends and clients alike. She does not disappoint. Her work has been published in numerous magazines and she's received numerous honors and awards. I recommend her enthusiastically.