Treesoul greening solutions

I've had the most horrendous experience with these guys! I ordered for a simple Plant stand from this person named Farhan Zaid who promised delivery of my stand immediately. And it's been a nightmare following up on this order. I have neither got my order delivered nor a refund. It's been more than three weeks and the communication from their end is pathetic. For me it's just a small plant stand, but imagine if this was a landscaping or a terrace garden project and how their response would be! Please don't use their services for anything as their commitment and professionalism is extremely questionable! I plan to go to consumer court and report them.