About Us
Awards
Houzz Best service 2018
Professional Information
info@alurhome.com
Category
Business Details
Business Name
Alur Home
Phone Number
098452 11611
Website
Address
Alur home-1B. 27th main road. 1st floor. HSR layout 1st sector.
Bangalore
Karnataka
India
560102
Typical Job Cost
₹10 lakh - ₹1 crore
Followers
13 Followers
Services Provided
3D Rendering
Basement Design
Bathroom Design
Bedroom Design
Colour Consulting
Complete Interior Designing
Custom Bathroom Vanities
Custom Blinds & Shades
Custom Bookcases
Custom Built-ins
Custom Cabinets
Custom Entertainment Centers
Custom Furniture
Custom Home Bars
Custom Kitchen Cabinets
Custom Shelving
Custom Walk-in Wardrobes
Dining Room Design
Drafting
Eco Homes
Feng Shuie Design
Festival & Holiday Decorating
Floor Plans
Furniture Manufacturing
Furniture Selection
Green Building
Historic Building Conservation
Home Furnishing
Home Gym Design & Construction
Home Office Design & Construction
Home Staging
Home Theater Design
House Plans
Interior Decoration
Interior Design
Interior Design Photography
Kids Bedroom Design
Kitchen Design
Kitchen Renovation & Remodeling
Laundry /Utility Room Design
Lighting Design
Living Room Design
Nursery Design
Playroom Design
Space Planning
Staircase Design
Sustainable Design
Universal Design
Wardrobe Design
Wine Cellar Design
Areas Served
Bangalore










You have been recommended to us by our existing client Mr. Deepak, is solely because of our commitment on Service and Quality.
All customers who have rated us and reviewed us on google business account have been our patrons for the last couple of decades and have reviewed us based on their experience, life of furniture and our COMMITMENT TOWARDS SERVICE.
In response to your feedback, we would like to reiterate the whole scenario as experienced.
Logistics:
YOU HAVE PUSHED US FOR DELIVERY OF FURNITURE INSPITE OF KNOWING THE FACT THAT YOU APARTMENT IS NOT READY FOR POSSESSION.
Since Nov 2017 your furniture was ready for installation, but you told that builder has not handed over your apartment. Furniture is ready for installation but there has not been any response from your end. We stored your furniture for 8 months and 20 days but haven't charged a single penny. As there is a very common trend in the industry to charge for the same. You should be thankful to us for not charging you for storage.
One fine morning we had received call from you that you have shifted to your apartment without furniture and insisted on installation of furniture immediately- In a very short notice, it is difficult to accommodate your demand as we have simultaneous projects in progress, we would require time for installation. However we have accommodated your demand of installation inspite of our commitment towards other customers.
On the arrival of our team and furniture , it was informed to us to use construction open lift ( Open Pulley lift- used only for construction materials) that was not safe for our team. It would be unkind and inhuman on our part to endanger and risk the lives of our colleagues.
Our team waited in vain on 7th May 2018 from 8am to 2pm to find an alternative to shift furniture for installation. Post which they had to return without installing furniture. The same exercise of transportation was experienced twice but we have not charged a single penny from you.
On both the occasions as you had requested not to be charged due to your builders delay in lift installation. We have honored your words as we put customer interest first.
Double Designing Work :
Initially you asked for whole house design but later you changed only to wardrobes and kitchen. We didn't charge for the whole house design in-spite of you downgrading your requirement.
WE TAKE OUR CUSTOMERS FEEDBACK AND REVIEWS VERY SERIOUSLY AND TAKE CORRECTIVE ACTIONS TOWARDS OUR WORK, IF CASE IS A GENUINE. EVEN IF IT COSTS US A FORTUNE.
WE EXPECT REVIEWS AND FEEDBACK FROM OUR CUSTOMERS TO BE GENUINE AND RATIONAL, AS WE WOULD LIKE TO DELIGHT EVERY CUSTOMER.
ONE OF OUR USP'S IS LIFE TIME SERVICE. UNFORTUNATELY, YOU WILL NO LONGER BE ELIGIBLE FOR LIFETIME SERVICE FROM ALUR HOME, AS YOUR FEEDBACK IS NOT UNJUSTIFIABLE UNREASONABLE AND MISLEADING.
Thank You.