About Us
"our service provides an end to end solution"
We value a high standard of customer service. We achieve this by offering you an end to end solution by our highly skilled and experienced technicians. We lead the industry in the most up to date environmentally and eco-friendly techniques that delivers the best possible customer experience.
We understand what our customer’s want which simply is to remove the possum/s or rats as quickly and cost effective as possible, making sure they won’t come back and with the comfort of knowing we provide customer support throughout the whole process.
“done right everytime all the time”
As well as being experts in possum and rat issues we are also skilled tradesmen and builders and are the only possum and rat removal company to hold both a Commercial Possum Catchers Licence and a Full Builders Licence. This gives us a huge advantage in solving your issue and giving you the right advice and strategies on the status of your building and maintaining a possum and rat free environment.
Each of our technician are equipped with the latest software with a sophisticated booking system that notifies you in real time the progress of your job and is also able to process quotes, invoices and payment in real time making the whole process seamless and stress free.
We are also the only possum & rat removal company that carries out a 20 point possum & rat inspection report that helps you clearly understand what needs to be done and why
Services Provided
Possum & Rat Removal
Areas Served
Greater Sydney Region
Category
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Business Details
Business Name
Possum Piper
Phone Number
+61 2 9186 3322
Website
Address
Sydney, New South Wales 2000
Australia
Typical Job Cost
AUD $150.00 -
Followers
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Credentials
1 Houzz Award
Contact Possum Piper
We regret that you feel you've had a bad experience with our company. We constantly strive to provide impeccable service, full transparency and are always looking to improve our customer experience. Unfortunately, the downside of online reviews is they don’t always reflect the whole situation.
There seems to have been a misunderstanding regarding the terms of our attendance.
In the booking confirmation email sent to you prior to us arriving onsite, it clearly states there was an attendance fee, this fee covers the time taken by staff to schedule your appointment and then travel to your premises.
At no point did you communicate with us prior to attendance to say the issue had been resolved by yourself. Had you done so, we both would have saved significant time and effort.
We have gone above and beyond in our efforts to come to a compromise and are extremely disappointed that our best efforts to contact you further have been ignored. Feel free to contact us should you wish to remedy this situation amicably.