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Business Details
Business Name
Dee Loyd
Phone Number
+1 314-550-2713
Website
Address
Washington, MO 63090
Typical Job Cost
USD 1 - USD 20
Followers
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Credentials
2 Houzz Awards
3 Houzz Badges
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6 Reviews for Dee Loyd
Newest first
Cynthia Geyer-Goering
Average rating: 5 out of 5 stars
My husband and I hired Demea and Jim of Kitchen Tune-Up to finish a kitchen remodel that we had already started. We had built custom cabinet bases but didn't have the knowledge to get it all framed in. Demea and Jim worked with us to make sure that every detail was perfect. They never said that something couldn't be done and worked with us every step of the way. We had our insurance company come into the house to determine whether the kitchen would be considered semi-custom or custom and when the adjuster saw the kitchen, her comment was "It's a magazine kitchen!". That was the highest compliment. Thank you Demea and Jim.
19 December 2016
Maria McFarland
Average rating: 2 out of 5 stars
I really thought I picked the right people for my small kitchen renovation from what I read from the reviews and after talking to the individuals themselves but I was very wrong. They informed me once they have everything ordered and once it arrives it will take 2 weeks for complete installation, I told them it has to be completed by the middle of the September bc I have b out of my condo by the 1st of October. I signed the contract and put the first payment installment in July, picked out my granet counter in August ... By the middle of September they only showed up a couple of times for a hour at a time. To make a long story short I had to extend my stay in my rental another month, change my appliance delivery date 3 times, and didn't get my kitchen done until 4 months later... And the detailing, please don't ask about that! The screws were sticking out, no countersinking, no caulking, ... I asked them to fill in screw holes so the did, by caulking first but not smoothing them bf doing it so its lumpy and looks worse than before. I should have realized it was going from bad to worse when one of their subcontractors said to me that they have never seen a job this bad and wish they could just quit now!! The kitchen does look good as long as u don't get upclose... I told them I can't how long it would have taken them if I actually had a gut job instead of a "tune-up" of my kitchen!!
15 December 2016
Comment from Dee Loyd:
We are very sorry about this review. This kitchen was an oak refacing with some changes made during the process. The original oak cabinets are particle board with a laminate skin and the one cabinet over the sink was moved instead of being replaced, to help conserve cost. The sub we used to paint should have smoothed and filled the original holes, but missed it. When the client asked me to fill the screw holes, I misunderstood and thought it was some interior holes, so did not have the correct tools. I have requested twice to be allowed to repair the two holes in question, but have not had a response. Regarding the comments of our subcontractor, I believe that this comment was made regarding a seam in the granite. The granite company returned and repaired that seam. In addition, we added extras such as organizer pull outs and crown molding, at no charge, or splitting the cost to help make up for the original two week delay. We changed the kitchen outlets and switches twice on the client's request for a color change, only charging the cost of the final materials used. The cost of this entire kitchen, excluding only appliances, was approximately $12,000. I have included photos of the before and after.
HU-7196012
Average rating: 5 out of 5 stars
My kitchen design start to finish exceeded my expectations. I spoke to 5 other contractors, and KTU was the ONLY contractor who gave me exactly what I wanted….not what they “could do”. Communication was open and honest and I am in LOVE with the results. Jim and Dee are professional and personable.
8 September 2016
Kate Johnson
Average rating: 5 out of 5 stars
I have had Kitchen Tune Up do 2 kitchens and 2 baths. My second kitchen is in progress and looks fantastic!!!!! I would recommend them , I have had refacing and also replacement and added cabinets.
29 November 2015Last modified:11 September 2016
maggiwagner
Average rating: 5 out of 5 stars
Jim and Demea are helpful, friendly and trustworthy professionals who remodeled my kitchen for far less money than I thought possible. They were able to reuse my cabinets and just "redoor" them, and they look beautiful. I love my new floor, love my Corion counter, love the modern look of the stainless steel appliances she selected. Because I am planning to sell my house, I asked Demea to select some of my finishes--light, faucet, etc., and she did a fantastic job harmonizing her choices with my existing decor and the clean, modern look I was after. When I get my next place, if it isn't just what I want, my first phone call will be to the Loyds!
18 November 2015
We love our new kitchen!
We hired Demea and Jim Loyd to reface our kitchen cabinets and they did a fabulous job. They suggested that we replace the upper cabinets and reface the lower ones so we could slightly modify our layout and still stay within our price-range. It was a great idea! Our older kitchen was a challenge with uneven walls and a beam running through the middle of the room but they thoughtfully solved every potential problem. Demea is a creative designer and Jim a meticulous craftsman. Together they make a great team! They are friendly, responsible, and we enjoyed having them in our home.
11 November 2015
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