Knies Sawmill Inc

We went to the sawmill and selected some samples to take to our home which we planned to remodel. We selected hickory wood with a satin finish. The order took about 3 weeks to complete, the material was delivered to our home, the wood flooring has been installed in our kitchen, dining room, office and two hallways. It looks great!! The floor has been in our home for over 3 years and still looks as good as the day it was installed. We would recommend this company to any considering investing in wood flooring.

THIS was a nightmare! We ordered the finished oak flooring May 3 and was told it would be ready in 1 1/2 -2 weeks. At 3 weeks I called and it hadn't been started. It was delivered on May 31. During this time we had to let our help go because we couldn't pay him to stand around waiting on the floor. When we started to install the flooring on June 4, saw that the finish was HORRIBLE with orange peel! To make this long horrible story shorter, the flooring was returned to them a number of times (we paid half the cost up front, the other half at delivery), and each time it came back to us just like it was before. August 7 we consulted a flooring inspector who confirmed the orange peel and told us to stick to our fight to get it right. Late August we got the flooring back again and it still isn't good, but is something we'll live with until we get the energy to refinish it ourselves. We did not want to sue but should have been asking for our money back when the bad product was returned to us the first time. We were given excuse after excuse for the orange peel and told it would wear down in time. Isn't a product it's most perfect when it's new??!!! All of this time we were without a kitchen because we couldn't put things back until we had flooring! We would NEVER EVER recommend them!!!