GlassCrafters Inc

Name: GlassCrafters Inc
Address: 11 York Avenue, West Caldwell, NJ, 07006, United States
Telephone: +1 888-683-1362
Rating: 3.9

17 Reviews

Glass, Mirrors & Shower Doors

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About Us

Custom Shower Doors – Luxury Mirrored Cabinets – Architectural Glass GlassCrafters Inc. is a Leading Full-Service Manufacturer and Installer of Luxury custom shower enclosures, glass shower doors, sliding shower doors, custom bath enclosures, Luxury custom frameless shower enclosures, luxury mirrored cabinets and custom mirrors; Laminated Architectural Glass Manufacturer. For over 20 years, GlassCrafters has been satisfying architects, designers, contractors and homeowners looking for unique custom solutions and precision craftsmanship. Let us help you make your vision a reality. MEASURE, DELIVER & INSTALLATION HOW TO GUIDE : ORDERING Orders are taken by GlassCrafters from the distributor. If homeowners call GlassCrafters, they will be directed to their closest distributor. PLEASE COPY AND PASTE THE LINKS BELOW INTO YOUR BROWSER TO BE DIRECTED TO THE APPROPRIATE CONTACT. 1. Shower Door regional rep list http://www.glasscraftersshowerdoors.com/contact/region-reps/ 2. Mirrored Cabinet and Wall Mirror national rep list http://www.glasscraftersmirroredcabinets.com/contact/reps/

Services Provided

Glass Installation, Mirror Installation, Shower Door Installation, Shower Door Sales, Shower Installation, Custom Mirrors, Architectural Glass, Medicine Cabinets, Shower Enclosures

Areas Served

Belleville, Bloomfield, Clifton, East Orange, Elmwood Park, Fair Lawn, Garfield, Harrison, Hawthorne, Irvington, Kearny, Lyndhurst, Maplewood, Montclair, Newark, North Arlington, Nutley, Orange, Passaic, Paterson, Ridgewood, Rutherford, South Orange, Wayne, West Orange, Bergenfield, Cliffside Park, Dumont, Fort Lee, Ft Lee, Hackensack, Hillside, Hoboken, Jersey City, Lodi, Mahwah, New Milford, New York, North Bergen, Palisades Park, Paramus, Teaneck, Union, Union City, West New York, Englewood, Manhattan, Secaucus, Tenafly, Weehawken

Awards

The Vertical LED Task Lights-2016 ADEX Gold Award The Full-Length Cabinet-2016 ADEX Gold Award The Acero Shower Door-2016 ADEX Platinum Award

22 Projects

Frameless & Framed Illuminated Mirrors

GlassCrafters' Custom Frameless Shower Enclosures

Glass Office Wall Space Divider

Glass Wine Cellar

GlassCrafters' Tri-View Mirrored Medicine Cabinet

GlassCrafters' Mirrored Medicine Cabinets

New York, USA

Metropolis Series Custom Shower Enclosures

Metropolis Series Custom Framed Shower Enclosures

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Business Details

Business Name

GlassCrafters Inc

Phone Number

+1 888-683-1362

Website

www.glasscraftersinc.com/

Address

11 York Avenue
West Caldwell, NJ 07006

Followers

433 Followers

Socials

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Credentials

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Write a Review

17 Reviews for GlassCrafters Inc

Newest first

3.9|17 reviews

Work Quality

5.0

Communication

5.0

Value

5.0

Alex

I recently had the pleasure of working with Glasscrafters, and I cannot recommend them highly enough. My experience with them was nothing short of exceptional. I purchased a stunning metropolis shower door, and the entire process was handled with utmost professionalism and expertise. Their team guided me through the process, offering valuable insights and advice tailored to my preferences. Moreover, their customer service was outstanding. They managed the entire project seamlessly, ensuring a stress-free experience for me. Their dedication to delivering top-notch service was evident throughout the entire process. I wouldn't hesitate to return to Glasscrafters for any future glass-related needs. Their professionalism, expertise, and commitment to quality make them a standout choice in the industry. If you're looking for a company that delivers excellence from start to finish, they're the place to go Kudos to the team for their exceptional workmanship and outstanding service—I'm absolutely thrilled with my luxury metropolis and grateful for their expertise.

14 December 2023

Ian Goldstein

Great Communication. Great Execution Guys came when they said they would come. They had all the equipment they needed. They were fast, neat, and efficient. They removed all excess debris.

26 August 2022

Andrew

I strongly advise avoiding this company's products. I had their Equalis glass tub door professionally installed in a guest bathroom where it got minimal use. After a bit more than a year, one of the glass door panels exploded (exploded!, not simply broke) while a family member was getting in the tub. It was extreme luck there were no major injuries. The representative from Glasscrafters exhibited no contrition over the situation and launched into a long lecture about the possible causes that weren't their fault. They also went on to say the door was a bit over a year old and, since naturally glass can break, they had no responsibility to replace the door. This company does not stand behind their products and obviously has no concern for customers.

29 July 2022

Pete & Marilyn

Your product is exceptional! The gentleman who first came to the house and took all the measurements was right on. Unfortunately, the initial installers were lacking some parts for the initial installation. A crew came back (I recall it was the next day), they installed the shower door and adjoining glass panel; and not only does it look good, it is as functional as you could expect. My wife and I are thrilled as can be. We live in a very old house and the “new” shower door fits in perfect. In no way does it detract from the charm of “This OLd House”.

13 September 2019

Amy BIssoondial

GLassCrafters installed my shower door and the job was fine. However, water started to leak out from the bottom of the door. We have called them 4 times to fix and they still have not responded. Lousy service. I would stay away from them for any work. Telephone records are available to support our claim.

31 May 2017

Patricia Phelan

Working with Glasscrafters has been a wonderful experience. They were patient and responsive to all of my questions in advance of my purchase of their acid etched glass shower door with the Enduro Shield Coating. Glasscrafters timely measured my shower stall for the new door. Their installers were prompt, professional and cleaned up after the installation, removing the Kohler doors I was so unhappy with. I love my new Glasscrafter doors! They look spectacular, and squeegee so nicely! For a professional and honest company, choose Glasscrafters!

10 April 2017

Martin Bell

We hadn't used GlassCrafters for the installation of two new showers as part of our apartment renovation. Our GC said he's done a million showers and that it's not a big deal, so he would do the shower installation. Big mistake. Huge. Both showers leaked, but my GC said "no problem" and that he could just replace the gaskets and everything would be okay. NOT. I then spoke with my Super and he said he had a handyman who's expert with things like leaky showers. He came but also wasn't able to help. Finally I reached out to an architect friend who I should have consulted from the start. He told me that GlassCrafters were the pro's in the field and that's who I should call. At first GlassCrafters was hesitent to get involved with someone else's mistakes, but after explaining how we ended up with floods on our floors whenever we took even a quick five minute shower, they stepped up and said they would come an inspect. What pros! They fixed the problem with both showers that no one else seemed to be able to figure out. We can't speak highly enough about GlassCrafters. Really know what they're doing, and, best part -- we were so desperate would have paid anything, but they were so reasonable it really made me sorry I hadn't called them first for the installation.

7 March 2017

Grande Central New York Showroom

Positive experience with professional team. Always on top of things, and supportive. Customer approved in quality of fabricating and installation. Manufacturing quality product of great selection and custom capabilities, application and finishes. Erika is a girl to go to for prompt assistance.

7 March 2017

jeff feinberg

In the course of doing a whole house renovation, we went to our local, upscale, plumbing supply/fixture showroom to inquire about a glass enclosure for our new marble master shower. After looking at samples in the showroom, we selected our glass and hardware. The showroom uses Glasscrafters as the fabricator/installer. Within the first year, we noticed mold growing around the bottom of the glass inside the silicone seal where the glass meets the marble. We also experienced the silicone strip on the bottom of the door tearing away. Most notably, the door and the panel to which it is attached shake in a disturbing way. The panel to which the door is attached is secured to the wall with only one bracket. We have called in a local, highly regarded, glass fabricator and installer. They have told us that Glasscrafters should have installed AT MINIMUM THREE BRACKETS on the panel attached to the hinge side of the 1/2 inch thick door and they should never have put a metal channel along the bottom of the stationary panels. These panels should have been attached directly to the marble with a silicone bead. We are very disappointed in the quality of the installation which appears to have been done with an eye towards cutting costs rather than maintaining the highest standard of quality.

24 February 2017

wtfisthi

They have nice products - good looking/well made shower doors, but are quite pricey and their install/service staff are shockingly unprofessional, though they have a good warranty policy they stand by - so mixed... If you can find this quality at same/lesser price elsewhere, do it 200%. Each time we needed to schedule initial measure, install and service - it took 2-7+ days to get a call back, difficult to schedule and the guy showed up 90+min late to appt - even complained to manager once, who did not give a s$%t - he was so rude! The initial install was lacking so had to get it re-serviced by the same guy (these are freelance installers who don't care about showing up on time), and then re-serviced again 6 months later.... I'd say for quality of install work + unprofessional tardiness, go elsewhere. They also charge an exorbitant add-on to install/deliver outside of NJ.

14 September 2016

Comment from GlassCrafters Inc:

Thank you for taking the time to write your review. I spoke to our GeneraI Manager as well as looked through our records to get an understanding of the whole issue here. I can tell you we do have GPS tracking on all of our company vehicles so we can keep track and record where all of our technicians are at any given moment and refer back to them on our system. So I referred back to your specific dates of services, whether it was the measure day, or deliver/ install date. As we do with all of our customers, you were given a range of time when we are scheduled to be there for your measure and delivery/install which is also kept on record here. I see that your measure time was scheduled between 9-10am. Our technician arrived at your home at 9:43am. The date of install you were given a time of arrival between 9-9:30am. The technician arrived at 8:51am. The other issue I'd like to address is our 90 minute late time arrival. There was a documented major car accident on the George Washington Bridge causing major delays, delaying arrival to your home and not neglect or any personal issue on our technician's side. A phone call was made to you to alert you to know what was happening and why. Our objective has always been to provide a remarkable customer service experience, superior quality products with top-notch, technicians which are the core of what matters to us here. Although you may feel not 100% happy with us according to your review just wanted to let you know we do value and respect your time and every one of our customer's time and do appreciate your business. Thank you.
Annie Cano
Vice President/Owner
GlassCrafters, Inc.
201-525-1116 x101

Simon's Hardware & Bath

I am a Glass Crafters Vendor and although we work with other glass vendors, I will only recommend Glass Crafters! They are efficient, thorough and respectful of clients' needs! Their work is top notch and their customer service is great!

9 May 2016

eleller09

Glasscrafters is wonderful! Always speedy responses and quick turn around for shower doors compared to other glass companies. Great customer service. Would recommend to anyone looking for a shower door.

9 May 2016Last modified:9 May 2016

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13 Comments

Commented: Can mirror be made 15" W X 20" H surface mount?Dear Claude, Thank you for your interest in GlassCrafters' products and I apologize for the delay in responding back. GlassCrafters can produce custom sized, framed wall mirrors. Can we still be of ...

2 July 2019

Commented: shower dimensions?To Whom It May Concern, Thank you for your interest in GlassCrafters' products and I apologize for the delay in responding back. The minimum opening for GlassCrafters' Equalis double slider enclosure ...

7 June 2019

Commented: How would you suggest cleaning the grids on this shower enclosure?Maintenance Following some simple preventative maintenance will ensure years of worry-free function and beauty of our product. Never use harsh, abrasive or ammoniated cleaners on hardware or glass. U...

13 July 2017

Commented: how much is the mirror with the beveled glass edge.Hello, Thank you for your question. I will be happy to help you. Where are you located?

10 June 2016

Commented: Love the tilt opening. Can this be used in all tub/shower enlosures?We are the manufacturer so this door can be customized to your bath space. I suggest you visit one of our local dealers closest to your home so they can walk you through exactly what will work. They w...

7 June 2016

Commented: Love this method of sliding the doorsThis is a great look, the matrix series would be a great choice, very clean lines to showcase beautiful tile work.

7 June 2016

GlassCrafters Inc