Please do not do business with Findstone- learn from my mistake!
Findstone is literally the worst company I have ever done business with. They shipped product that was damaged, then tried to blame the shipping company. The shipping looked fine when it arrived, but it wasn’t until I opened the first box of tiles that I discovered half of it was broken. When I asked to return it for a refund because I had to purchase a replacement product to do a job timely - they gave me the runaround. After a month they said I’d need to pay a 25% restocking fee and pay shipping for return (which is more than the entire cost of the product).
I got the runaround for over a month and now I’m stuck with a pallet of unusable tile. I have done a lot of projects ordering online - and have never seen a company that sends damaged product, then doesn’t try to make things right.
If I can save anyone else from a similar experience this review is now worth my time.
Never buy from Findstone - please learn from my awful experience!
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