Horrible customer service. Keep in mind they have a VERY STRICT 30 day return policy with absolutely no exceptions. Ordered 2 cabinet pull styles, uncertain which ones we'd go with. Kitchen renovation timing not perfect. By the time we were able to install pulls and made a decision, the 30 days was up. We now have 20 brand new pulls that are unopened and nonreturnable. Customer service rep was very unapologetic and not the least bit sympathetic on top of it.
We have been working with Richelieu for some time now, we order all of our hardware from them. it always shows up on time and in great condition. The different variations of handles they have is incredible.
Richelieu provides superior hardware for our cabinetry. Their product offerings are always cutting edge and leading in the industry. They have a great selection and we always find what we are looking for.
We've been dealing with Richelieu for the past 15 years and their products are fantastic! Their quality is top notch and they always ship fast. Let's face it, you have to have to right hardware to compliment that piece of furniture or cabinetry and with all the choices Richelieu has, you're bound to make your cabinetry look spectacular!
Sur tous mes projets de cuisine et de salles de bains, c'est la quincaillerie Richelieu qui est utilisées. Évidemment, j'adore le choix de poignées offert! N'hésitez pas à aller visiter la belle salle de montre.
Mélyssa
Richelieu has some fantastic cabinet hardware. They carry the Blum lines, which in my opinion as a custom cabinet maker are by far the best in the industry. The soft close systems are second to none and and adjustability is incredible and really makes it easy to put the finishing touches on a project.
Richelieu has everything a client would need for their kitchen or home decor. Our local Mississauga branch is fantastic and our clients love the show room. Thank you Richelieu for you vast product lines and superior service. Toronto Custom Concepts Inc. is please to have Richelieu as a vendor.
Dave Jurinic
Toronto Custom Concepts Inc.
Richelieu has an extensive catalogue & web site, a designer doesn't have to look anywhere else to find what they are looking for. Our Local Kelowna Warehouse Staff are an excellent bunch of guys.
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